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KPMG’s Annual Banking Industry Customer Satisfaction Survey (BICSS) – 10th Edition






The KPMG Banking Industry Customer Satisfaction Survey (BICSS) was launched in 2007 to heighten the […]

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The 2013 KPMG Nigeria Banking Industry Customer Satisfaction Survey (BICSS)











The annual Banking Industry Customer Satisfaction Survey (BICSS) is a publication of the Management Consulting practice of KPMG Advisory Services. The Management Consulting practice provides strategy, business transformation, technology, project management and human resource advisory services.

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